INNECHiNNECH
INNECHiNNECH

LEGAL

Privacy Policy

Last updated: —

iNNECH ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our websites, products, and services ("Services").

1. Information We Collect

  • Information you provide: contact details, messages, files, support requests, bookings, and survey responses.
  • Automatic data: IP address, device/browser metadata, pages viewed, and usage diagnostics (via cookies or similar technologies).
  • Third-party sources: partners or publicly available sources where permitted by law.

2. How We Use Information

  • Provide, operate, and improve the Services.
  • Respond to inquiries and provide support.
  • Personalize content and communications.
  • Analyze usage and ensure security.
  • Comply with legal obligations.

3. Data Protection in India

iNNECH is headquartered in India, and for users located in India we act as a data fiduciary / controller (as applicable) for personal information we collect and process. We handle personal information in accordance with applicable data protection and privacy laws in India, and we implement reasonable security practices and procedures to protect such information.

Depending on the Services you use, your information may be processed in India and in other countries where iNNECH or our service providers operate. Where we transfer personal information outside India, we take steps to ensure that appropriate safeguards are in place consistent with applicable law.

4. Legal Bases (EEA/UK)

Where GDPR or equivalent laws apply, we process personal data on legal bases such as consent, performance of a contract, legitimate interests, and legal obligations.

5. Sharing & Disclosure

We may share information with service providers (for example, hosting, analytics, payment processing, communications), professional advisors, or where required by law or to protect our rights. We do not sell personal information.

6. Data Retention

We retain personal information for as long as needed for the purposes described in this Policy and as required by applicable laws and regulations. When information is no longer needed, we delete it, anonymize it, or take steps to securely de-identify it.

7. Security

We implement technical and organizational measures designed to protect information against loss, misuse, unauthorized access, and alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing or request data portability. You may also withdraw consent where processing is based on consent. We will respond to such requests in line with applicable legal requirements.

9. Cookies & Similar Technologies

We use cookies and similar technologies for functionality, analytics, security, and to remember preferences. You can manage cookies in your browser settings, though disabling certain cookies may affect how the Services function.

10. International Transfers

iNNECH operates globally and may transfer information to countries other than your own. Where we transfer personal information internationally, we use lawful mechanisms and take steps intended to ensure an appropriate level of protection in line with applicable laws.

11. Children

The Services are not directed to children and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can delete the information or take other appropriate action.

12. Changes to this Policy

We may update this Policy from time to time. Material changes will be posted on this page with a new effective date. Your continued use of the Services after changes become effective means you accept the updated Policy.

13. Contact & Queries

If you have any questions, concerns, or queries about this Privacy Policy or how iNNECH handles personal information, please contact us.